The majority of information Results Home Mortgage, LLC, our affiliates, and subsidiaries ("Results Home Mortgage," or "we") collect, process, or disclose is governed by the Gramm-Leach-Bliley Act, California Consumer Privacy Act, and other applicable financial protection laws. You can learn more about your rights contained within those laws and the categories of information we collect by visiting our (Privacy Notice Here).
In limited circumstances, we may collect information that identifies, describes, or is reasonably capable of being associated with you that is not subject to financial protection laws ("Non-Financial Information"). Non-financial Information does not include publicly available information in government records or any data that has been deidentified, aggregated, or otherwise anonymized.
The Right to Request More Information
For Non-Financial Information, you may have the right to request more information from us including:
The Right to Request Access
For Non-Financial Information, you also may have the right to request access to your personal information.
The Right to Request Deletion
For Non-Financial Information, you may have the right to request that we delete your personal information. Please note that simply logging out or uninstalling an app does not delete your account or your personal information.
The Right to Correct Inaccurate Personal Information
For Non-Financial Information, you have the right to request correct inaccurate personal information.
The Right to Limit Use and Disclosure
For Non-Financial Information, you have the right to limit use of your sensitive personal information.
How to Exercise these Rights
To submit a request to exercise rights over your Non-Financial Information, you may contact us at:
You can always opt-out or unsubscribe from marketing emails by clicking here.
Verification
We may need to verify your identity using your personal information before we can respond to your request. If we are not able to verify your request, we will contact you for more information. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
Designating an Authorized Agent
You may designate someone to submit requests and act on your behalf (an “Authorized Agent”). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.
Process
We will acknowledge receipt of your request and advise you how long we expect it will take to respond if we are able to verify your identity. Requests for specific pieces of Personal Information will require additional information to verify your identity.
In some instances, we may not be able to honor your request. For example, we will not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. Additionally, we will not honor your request where the Personal Information that we maintain about you is not subject to the CCPA’s access or deletion rights.
We will advise you in our response if we are not able to honor your request. We will not provide social security numbers, driver’s license numbers or government issued identification numbers, financial account numbers, account passwords or security questions and answers, or any specific pieces of information if the disclosure presents the possibility of unauthorized access that could result in identity theft or fraud or unreasonable risk to data or systems and network security.
We will work to process all verified requests within 45 days pursuant to the CCPA. If we need an extension for up to an additional 45 days in order to process your request, we will provide you with an explanation for the delay.
Do Not Track Requests
As more fully described in our Privacy Policy, we use cookies to collect information about your internet activity to help us provide you with relevant advertisements, incentives or offers. Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices. Our website and apps do not recognize “Do Not Track” signals.
Third-Party Marketing and Selling
We do not provide your Non-Financial Information to third parties for their direct marketing purposes. Nor do we intend to sell your Non-Financial Information to third parties without providing you notice and an opportunity to opt out.
No Discrimination
We will not unlawfully discriminate against you for exercising any of these rights.
Question or Concerns
If you have questions or concerns regarding this Online Privacy Policy or the handling of your personal information, please contact us at contactus@resultshomemortgage.com.
Last Revised: June 11, 2024